Support Procedures
Submit your Support Request one of the following
three ways below. Please note that all support
issues are entered and tracked in a Professional
Services Automation (PSA) application to track all
progress and ongoing details. In the near future,
clients will have direct access to their information
in the PSA application and be permitted to enter
support issues directly.
Option
1 Call our Support Desk at (440) 639-1234 x123
Option 2
Submit requests via our Support Web Site
Cor-Care.com
Option 3 Send an e-mail to
Support@CornerstoneIT.com
Please do not call or email the technicians directly
as that will result in a delay in your service
request being addressed in our system. We do have
staff monitoring our support boards from 8AM – 5PM
to ensure your issue receives attention.
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